Frequently asked questions

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Getting the whole squad together is a win, but we know the logistics can be a lot. From check-in times to the best way to book your cocktail masterclass, we’ve rounded up our most frequently asked questions.

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Stays

There are no parking facilities on site. Please contact us for your exclusive discount code to use when pre-booking your parking at Q-Park Queen Square through their website:
www.q-park.co.uk

Q-Park is open 24/7 and features PaSS Technology (Automated Number Plate Recognition) for seamless entry and exit. Selected sites also offer convenient electric vehicle charging stations.

We're wonderfully central and easy to reach whichever way you're travelling. Lime Street Station is just 0.2 miles away, with James Street Station (0.6 miles), Moorfields (0.7 miles) and Central Station (1.7 miles) all within easy reach, so you can leave the car at home and step straight into the heart of the city. If you're flying in, Liverpool John Lennon Airport is only 8.8 miles from our door.

Check-in is from 3:00pm, and check-out is by 11:00am.

No. Unfortunately, we're unable to welcome pets during your stay.

Parties & Groups

We certainly can! We're one of Liverpool's favourite spots for group getaways, with rooms and suites sleeping anywhere from 2 up to 28 guests, including our unique Caves. We're a popular choice for hen dos, stag dos, birthdays and family celebrations.

Absolutely, you couldn't be better placed! We're set right in the heart of the city, with countless bars, restaurants and clubs right on our doorstep.

Step into our spectacular cave-themed suites for a party like no other! Hosting 8, 12 or up to 28 guests, they're perfect for hen/stag parties, birthdays and celebrations of all kinds. Each suite features luxurious hot tubs, private showers, a fridge, tea and coffee making facilities, free Wi-Fi and a handy bar area.

Bar and Breakfast

Rise and shine! Breakfast is served daily from 7:30am to 10:00am Monday to Friday, and a little later at 8:00am to 10:30am on Saturdays and Sundays. Enjoy a self-service continental and hot breakfast buffet, complete with a range of hot drinks and juices.

While we don't have a full food menu, our No.9 Bar serves a delicious self-service breakfast buffet each morning and is a wonderful spot to relax in truly remarkable surroundings. There's also a fantastic choice of restaurants right on our doorstep in the heart of Liverpool.

Absolutely! Our No.9 Bar & Restaurant is the perfect place to unwind, with plenty of new drinks to try. From amazing cocktails to our very own No.9 Pilsner, enjoy cool cocktails, beers and wines in truly remarkable surroundings - whether you're staying with us or simply popping in.